Effective Date: 01/01/2025
At Crafting Kingdoms, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.craftingkingdoms.com). By using our site, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details (processed securely by Stripe, a third-party payment provider).
- Account Information: When you create an account, we collect login credentials and account preferences.
- Order Information: Details about the products you purchase, including transaction history.
- Usage Information: IP address, browser type, device information, and browsing activity through cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Manage your account and provide customer support.
- Send order confirmations, updates, and marketing communications (with your consent).
- Improve our website, products, and services.
- Detect and prevent fraud or unauthorized activities.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties:
- Service Providers: Payment processor (Stripe), shipping partners, and email marketing platforms.
- Legal Compliance: To comply with legal obligations or respond to valid legal requests.
- Business Transfers: In the event of a merger, sale, or business transfer, your data may be included as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze site traffic. Cookies may be used to:
- Remember your preferences and login details.
- Track items in your shopping cart.
- Provide targeted advertising based on your browsing history.
You can manage or disable cookies through your browser settings.
5. Data Security
We implement industry-standard measures to protect your personal information, including encryption and secure hosting. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Request corrections or updates to your information.
- Request deletion of your personal data.
- Opt-out of marketing communications.
- File a complaint with a data protection authority.
To exercise your rights, contact us at support@craftingkingdoms.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@craftingkingdoms.com
Website: www.craftingkingdoms.com
Address: Burnhamthorpe Rd W, 86-50 Box 298. Mississauga, Ontario L5B 3C2.